At Stratacare we endeavour to provide exceptional customer service.
If you have had a positive experience with us, we would love to hear more! Receiving good news and recognition will certainly make our day!
Thank you for taking the time to do this, we certainly appreciate it.
While we aim to provide the best service possible – sometimes mistakes do happen.
If you feel your service expectations are not being met, please let us know.
Most often the best way to resolve conflict is through honest discussion, good will and common sense between the parties.
In virtually all instances, complaints can be resolved through direct discussion and negotiation.
We take all feedback very seriously and will utilise the opportunity to learn how we can improve on our service delivery.
If you wish to lodge a formal complaint, please email firstname.lastname@example.org or complete the form below.
Customer Feedback Form
All matters will be treated with respect and you will be updated on the progress and timelines where practicable and appropriate.